Support Center

2Open tickets
1Pending
2Resolved

Tickets (5)

TicketSubjectRequesterPriorityStatusCreatedActions
TCK-2041Cannot apply seasonal discount codeMichael HarrisHighOpen12 Nov 2025
TCK-2040Order #ORD-1020 shipped to wrong addressSophia TurnerHighPending11 Nov 2025
TCK-2039Refund not reflected on statementChris EvansMediumOpen11 Nov 2025
TCK-2038Question about bulk pricing tiersEmma WilsonLowResolved09 Nov 2025
TCK-2037Login OTP email delayedJohn CarterMediumResolved08 Nov 2025
Showing 1 to 5 of 5

Frequently asked questions

Go to Finance → Transactions, locate the order, and use the row actions menu to issue a full or partial refund.